01
The failure surface
A claims pipeline may ingest photographs of receipts, supporting forms and scanned attachments. A single clean-PDF evaluation does not cover this variation in acquisition quality.
02
What to measure
Use controlled severity cohorts to find where recognition and extraction degrade. Separate document-type coverage from condition coverage so an apparently broad corpus does not mask narrow capture diversity.
03
A scoped evaluation
Agree a scoped set of claims-document classes and the output schema with your team. Retain source grouping, annotation provenance and the model version for reproducible retests.
04
What the evidence supports
Public DocTorture evidence is a synthetic invoice OCR benchmark. Claims-specific accuracy and customer outcomes must be measured in a scoped engagement; they are not inferred from that benchmark.